Return Policy

Upon receipt of your order, you have 5 days from the date of delivery to return it to us for a store credit. Contact us via email at for the return address & return label procedure BEFORE SHIPPING THE PACKAGE. We will send you an approved, pre-paid shipping label to attach to your package and drop off. Your return MUST be postmarked within 5 days of receiving the return label in order to be eligible for a refund. Feel free to track your return however DO NOT request additional shipping services such as, signature confirmation. Due to the nature of our return center this may cause significant delays in the receipt of your package. 

Once the returned order has been received, processed, assessed for damage, deemed unopened, and in good condition by our review team we will then be able to issue a store credit in the form of an electronic gift card. Please allow at least 7 business days for this process to be completed. 

Note: Once received back into our custody, all returns are FINAL. If approved, shipping/handling costs for Returns ($10) will be deducted from your store credit. Beauty by Avoir does NOT offer refunds. Orders outside of the 5 day return period are ineligible for credit. Orders MUST be shipped with the Beauty by Avoir provided label or they will NOT be accepted for processing.